Over the weekend an employee of United Airlines went online and posted the security codes used to access the cockpit. Officials say that by posting the codes publicly the employee could have compromised the airline’s security.
Reportedly the United Airlines employee who posted the access codes online did so accidentally. Airlines use these access codes as extra security measures. The access codes must be used to access the plane’s cockpit.
A United Airlines spokesperson spoke with Business Insider and stated that the airline using several different security methods including access codes. In the statement, United Airlines added that the safety of its passengers and crew is its top priority. It ensures customers that United Airlines uses several different measures to ensure the safety of everyone that flies with United Airlines. Information.
United Airlines states that the use of access codes helps to ensure that the cockpit stays secure and that they are working diligently to resolve the issue. United also shared that it requires pilots to visually id a person before they give them access into the cockpit.
Once United Airline was made aware of the situation they sent out a memo to employees informing them that the access codes had been compromised and that they were taking every step necessary to rectify the situation. The memo also reminded employees that they would now have to take extra steps to access the cockpit, reports Tech Crunch.
Over the past several weeks United Airlines has been in crisis mode. The airline first came under fire in April after a passenger, 69-year-old David Deo, a doctor, was forcibly removed from the airplane and in the process received serious injuries.
Dr. Dao was dragged off a flight back on April 9 by Chicago Aviation officers. Dr. Dao had refused to give up his seat on an overbooked flight. The footage of the incident, taken by another passenger, was shared online and quickly went viral.
The video footage of the incident created massive outrage against United Airlines over its practice of overbooking seats. United Airlines quickly announced that it would change the way it handled overbooking and that employees would receive more training when it came to dealing with customers and the over booking of seats, reports Cntraveler.com.
United Airlines implemented new policy changes that affected employees as well as customers. It announced employees would get more annual training and that it would work to reduce overbooking.
By Tammy Marie Rose
Photo Courtesy United Airlines